INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

When will my order be delivered?

Estimated delivery are given against each products. While sincere efforts are being made to deliver the products within the given time frame factors like, availability, festive seasons, courier delays are bound to happen. These factors are constantly monitored to keep any inordinate delays under control.

What about Refunds?

Refunds are subjected to conditions and would differ on a case to case basis. Some of them are

  1. When the order is inordinately delayed to be delivered say more than a week
  2. When the products ordered are not available or have gone out of stock.
Can I place bulk orders?

Yes. You can place bulk orders for any products that are available in Tredy Foods.com. You can place your bulk orders by dropping a mail to [email protected].

How do I track my order?

As soon as your order ships, you will receive a shipping confirmation email with your tracking number. In instances where your order ships in more than one box, you'll receive a secondary email that allows you to track multiple packages.

Can i cancel my online order?

We cannot guarantee requests for changes or cancellations once you submit your order on the website, because our system promptly processes your order for shipment. Please contact [email protected] for assistance or requests to change/cancel orders.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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